Yes, within 15 days of date of purchase, accompanied by receipt. Please review our Terms and Conditions by clicking HERE.

Yes, most plant material comes with a warranty. Some exceptions apply. Please review our Terms and Conditions by clicking HERE.

Once a plant has left the Blue Grass property it cannot be returned. For more information on why click HERE.

Call us and we would be glad to help! Click on ‘Visit Us’ to find your local store contact information.

Credit or debit refunds will be received within 5-7 business days.

We would be happy to help arrange delivery over the phone, just give your local store a call! Click on ‘Visit Us’ for contact information.

Most products are delivered on separate trucks based on the products. Bulk products are shipped in various ways depending on volume and packaging. For example loose bulk products are delivered in dump trucks, whereas Handy Cubes are delivered on a flat deck trailer with a forklift. For more information please click on ‘Visit Us’ and contact your local store.

If we sell it, we can ship it! Call your local store for more information.

We service Central and Southern Alberta including Calgary and area, Edmonton and area and Red Deer and area. Call us to arrange delivery to your local area or order online. We do delivery to other areas throughout Alberta, BC and Saskatchewan. For more information or rates click on ‘Visit Us’ and select the closest location for contact information.

Garden Center Items such as small bags of soil, seeds, bulbs, small tools, fertilizer, etc. will be placed on your front step/porch. Trees, Shrubs, grasses and other miscellaneous plant materials will be placed on your front step/porch or as close to it as possible. If you require materials to be moved elsewhere, such as your backyard, there will be fees associated with this and you will need to reach out to the store to discuss details.
When having bulk landscaping products, sod, Handy Cubes, large caliper trees and palletized products delivered; you must leave specific drop instructions on your online order in the specified section. If you are placing an order over the phone a Blue Grass associate will ask for these details.

Sale prices only apply to products within the advertised or posted sale dates. Blue Grass does not apply sales to products bought outside sale dates. Refunds or credits will not be given for products that go on sale after a purchase has been made.

You will receive an email notification when your order is ready for pick-up with instructions on where to go.

Unfortunately changes cannot be made after the order is placed.

Feel free to call your local store and we can look into your order status.

ID will have to be provided at pick-up time. The name on the order must match the ID of the person picking up in-store.

Our store hours change seasonally throughout the year. For most current hours click on ‘Visit Us’ and select your local store for store hours.

We have 3 store locations in Alberta (Calgary, Edmonton, Red Deer). Click on ‘Visit Us’ and select your local store for directions and maps.

Check the ‘Visit Us’ location pages for services offered from each store. Calgary location doesn’t install sod residentially, but are happy to refer you to a trusted Landscape Contractor. Calgary does install sod for large commercial projects. Red Deer and Edmonton do some residential sod installations based on size and they also install sod for commercial projects.

Dogs are permitted in the store. Responsible ownership is appreciated.

Only products in the ‘Shop Online’ section are available online. If the product is available for purchase online you will be able to ‘Add to Cart’. We do have a separate catalogue to help you get inspiration and find more information on local plants.

We carry a huge selection of products at Blue Grass. Currently the majority of our products are only available in store. Our online store selection and offerings are everchanging and change seasonally.

All workshops, seminars and webinar registrations are booked and paid through EventBrite. Within the event description on the website you will find a link to the event on EventBrite. From here you will be able to purchase tickets. Click HERE to view events.

If you are not able to complete your ticket purchase please review all required fields are filled out. If you are still unable to purchase a ticket it may be sold out. Ticket availability will be noted on the event page.

If you have purchased a ticket for the wrong date please call the store for assistance.

If you have purchased a ticket for the wrong class please call the store for assistance.

We absolutely offer private classes. We are happy to host groups of 10 and over. We offer a selection of classes, but if you have an idea we can usually accommodate. Please call the store or submit an email by clicking HERE.